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Enforcement agent (Bailiff) review: second call for evidence

Tuesday, 27th November 2018

The government is calling for evidence after announcing a second post-implementation review of enforcement agent (bailiff) regulations which were introduced in 2014, to regulate the operation of enforcement agents / bailiffs and the fees that they charge.

Citizens Advice have raised concerns that the last set of reforms, some five years ago, are not working well for consumers, which has resulted in this new call for evidence.

Who does the review body want to hear from?

The review body is particularly interested in hearing from people who have been contacted by enforcement agents/bailiffs, creditors, debt advisers, the judiciary and anybody else with experience of working with enforcement agents.

How to give your view

The online survey can be found on the link below (will take you to gov.uk website) and is of 11 pages that should only take 10-15 minutes to complete. The call for evidence will close at 11.59pm on the 17 February 2019.

Review of enforcement agent (bailiff) reforms: call for evidence

Citizens Advice call for independent bailiff regulator

Gillian Guy, Chief Executive of Citizens Advice, said: "This is not simply a case of a small number of bailiffs flouting the rules. With no system to hold them to account, rule-breaking bailiffs are causing people increased stress, anxiety and financial hardship. Almost five years on since they were introduced, it’s high time that the government review its 2014 reforms. While they may have been well-intentioned, they haven’t worked. Since then, Citizens Advice has seen a 24% rise in bailiff problems.

“This is not simply a case of a small number of bailiffs flouting the rules. Our evidence shows one third of the 2.2 million people contacted by a bailiff in the last two years experienced them pushing the limits of the law. “For the government to show they’re taking this issue seriously, they must use this review to establish an independent bailiff regulator."

New bailiff laws as from 6 April 2014

Bailiffs have been around for centuries but sadly English law has not been sufficiently brought up to date to deal with their activities. All that changed on 6th April 2014 when The Taking Control of Goods Regulations 2013 come into force.

Out go ‘Bailiffs ‘ and in come ‘Enforcement Agents’  -  other changes include (to read more click on the link below, DebtWizard link)

Bailiffs / Enforcement Agents - know your rights




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