Call 03339 870 180
(Mon to Thu 9.00am - 8.00pm, Friday 9.00am - 6.00pm)
Simple debt advice - with no up-front costs
Tuesday, 28th April 2009
03339 870 180
Mon to Thu 9.00am - 8.00pm, Friday 9.00am - 6.00pm
We have listed below organisations that are not for profit and 100% free to the consumer.
In alphabetical order;
Christians Against Poverty (CAP)
Christians Against Poverty are a national charity, working across the UK to lift people out of debt and poverty.
They offer free debt counselling through a network of 233 centres based in local churches.
Telephone: 01274 760720
Find out how CAP can help you by adding your postcode here
Citizens Advice Bureau
The Citizens Advice Bureau provide free, confidential and independent advice from over 3,200 locations including in bureau, GP surgeries, hospitals, colleges, prisons and courts. Advice is available face-to-face and by telephone. Some bureaux offer home visits and some also provide email advice. Their advice helps people resolve their debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems and is available to everyone regardless of race, gender, sexuality, age, nationality or disability.
Some Citizens Advice Bureau can only give advice to people living or working in a certain area. You may wish to check this link www.citizensadvice.org.uk/index/getadvice.htm to see if they can help you.
Helpline: 0207 833 2181
Financial Ombudsman Service (FOS)
The official independent body in settling complaints between consumers and businesses providing financial services.
Consumer helpline open 8am to 8pm, Monday to Friday, Saturday 9 to1pm
0800 023 4567 calls to this number are now free on mobile phones and landlines
0300 123 9 123 calls to this number cost no more than calls to 01 and 02 numbers.
These numbers may not be available from outside the UK – so please call them from abroad on +44 20 7964 0500
They will be happy to phone you back, if you're worried about the cost of calling them.
Money Advice Service (MAS)
The Money Advice Service is independent and funded by a levy on the financial services industry.They give free, unbiased money advice to help you make informed choices - throughout your life and whatever your circumstances. Their advice and information is available online, over the phone and face-to-face. They are not regulated by the Financial Services Authority so they can’t give you a specific recommendation on whether a particular product is suitable for you. If you need regulated financial advice, consult a professional financial adviser. They are here to help make the most of your money. The health check will help you get started.
National Debtline is a national telephone helpline for people with debt problems in England, Wales and Scotland. Their service is free, confidential and independent.
Their opening times are: Monday - Friday 9am-9pm and Saturday 9.30am - 1pm
Helpline: 0808 808 4000
Step Change (previously Consumer Credit Counselling Services - CCCS)
Step Change is a registered charity whose purpose is to assist people in financial difficulty.
Helpline 0800 138 1111 England & Wales
Helpline 0800 138 3328 Scotland
Further debt help & publications
There are further helpful and impartial publications below;
England and Wales - Insolvency Service Guide to dealing with debt
Northern Ireland - Department of Enterprise Trade & Investment